Returns

We are so confident that you will love our products that we are offering a 30-day money back guarantee for all products purchased from our online store. If for any reason you are not 100% happy with your purchase, simply return it to us for a full refund or exchange within 30 days of purchase completely risk-free*

Returns Made Easy:
1. Contact us within 30 days of purchase to obtain a Return Authorisation orders.au@electroluxprofessional.com
2. Send the item back to our head office located at;
Electrolux Professional: 5-7 Keith Campbell Court, Scoresby VIC 3179
3. Provide your purchase receipt and we will refund or exchange


*Terms Apply: Returns accepted within 30 days of purchase, unused and in original packaging. All returns are at the customers own cost and all large items and non-stocked products will incur a restocking fee.

For more detailed information see our Terms & Conditions.